Who we are

Effective Date: [Insert Date]

At VAKHRA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website: https://vakhrah.com.

1. Information We Collect

We collect personal information you provide when you:

  • Place an order on our site
  • Sign up for our newsletter or offers
  • Contact our customer support
  • Fill out any forms on the website

Personal data may include:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely via third-party gateways like Razorpay, etc.)
  • IP Address, browser type, and device information (for analytics)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Send order updates and confirmations
  • Respond to your queries and support requests
  • Improve our website experience and services
  • Share updates, promotions, and offers (only if you opt-in)

Note: We do not sell, trade, or rent your personal information to others.

3. Payment Security

We do not store any card or payment information on our servers. All transactions are processed through secure payment gateways that are PCI-DSS compliant, such as Razorpay or others.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

Cookies help us:

  • Remember your login/session preferences
  • Understand how you interact with our website
  • Improve site functionality

5. Third-Party Services

We may use trusted third-party tools (e.g., analytics providers, payment gateways, shipping partners) that require limited access to your data only to perform specific tasks on our behalf. These parties are obligated to keep your information secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for taxation, fraud prevention, etc.).

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Correct or update your details
  • Withdraw consent or request deletion (where applicable)
  • Opt-out of marketing communications at any time

To exercise any of these rights, contact us at:
📧 support@vakhrah.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please reach out to us:

📧 support@vakhrah.com
🌐 Website: https://vakhrah.com